Reference

mpo300 Privacy Policy for Indonesia Accounts

mpo300 keeps your account data, wallet checks, and lobby privacy in one clear policy, so you know what we collect before you open an account with us.

DANA data handlingOVO wallet privacyGoPay record checksQRIS receipt careAccount security steps
mpo300 mpo300 Privacy Policy for Indonesia Accounts
REQUEST CHANNELS

Privacy Help for Account Requests

Fast privacy help matters when a wallet receipt, device log, or account detail looks wrong.

Live Chat Use live chat for privacy questions tied to active sessions, cookie choices, or a…
Privacy Email Write to [email protected] when you need a copy, correction, or deletion request logged.
Account Form After sign-in, open Account > Help > Privacy Request to send changes from the…
DATA HANDLING

How We Protect Wallet and Session Data

Stronger account privacy starts with collecting only what we need for your wallet, session, and support history.

Data We Collect

At account opening, we ask for a phone number, email address, password, and wallet name so we can match DANA, OVO, GoPay or QRIS records to the right account without exposing the full receipt publicly.

Payment Privacy

Payment records include rail name, time, amount, reference code, and status. We use them to reconcile wallet activity, answer your request, and trace failed QRIS scans without placing full payment receipts in public chat.

Cookies and Devices

On mobile Chrome or Safari, cookies keep your session active and remember language choice. If you choose Account > Security > Active Sessions, you can check recent device entries and close a session you do not recognise.

Access Control

Only team roles handling wallet checks, account security, or privacy requests can view personal data. We log internal access, avoid copying screenshots into open channels, and remove unneeded attachments from support threads.

Retention Period

We keep account, payment, and security records while your account is active and for a reasonable period after closure when needed for disputes, fraud checks, or legal requests that depend on local law.

Corrections

If your email, phone number, or wallet name changes, contact us before the next withdrawal check. We update the account record after identity checks, then confirm the change through the same support channel.

Privacy Questions Before You Join

Privacy questions usually come up when you create an account, change devices, clear cookies, or ask about wallet records. The answers below explain what we collect, why we keep it, how you can ask for changes, and what happens when payment partners such as DANA, OVO, GoPay and QRIS are involved. If your case includes account access, send the request from the signed-in help form so we can check it faster.

We collect your phone number, email address, password data in encrypted form, device details, and wallet references you submit. We use them to create access, protect sessions, reconcile payments, and answer privacy requests tied to your account.

We share limited payment details only with the payment rail, fraud checks, or support tools needed to complete the wallet task. That may include reference code, status, time, and amount, not unrelated lobby activity.

Email [email protected] or use Account > Help > Privacy Request after sign-in. Tell us the email or phone number on the account, and we will confirm identity before preparing account and wallet records.

Yes. Send the change request through live chat during 09:00 to 23:00 WIB or the privacy email. We check account ownership first, then update the record so future wallet checks match your details.

We keep records while your account stays open and for a reasonable period after closure when needed for disputes, security checks, accounting, or legal requests. Retention can differ when local law requires a longer period.

Clearing cookies may remove saved session state and language choice, so you may need to sign in again. It does not delete your account or wallet history; those records remain protected in our systems.

Contact [email protected] from the email linked to your account, or use the signed-in privacy request form. We confirm ownership, close access, and delete or anonymise data unless retention is needed for disputes or legal duties.